When a highly reputed traditional retail brand decided to digitize their operations, it implied an extensive, complex journey of restructuring and enhancing their legacy systems.
They realized that to deliver the best possible customer experience, they had to re-platform the e-commerce experience through an extensive digitization program.
We can build an independent cloud infrastructure that gave our client control over their entire e-commerce journey, from warehousing to purchase, thus moving them away from third-party interventions. By providing personalized content and consistency across every channel, and the best-in-class customer service, we provided a 99.9% system availability time to the users. The in-built flexibility also assured ease in rollout across new geographical markets.
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